The widget did not load
Code: runtime_load_failed
The page loaded widget.js, but the main part of the widget did not load. It is most often blocked by the site’s Content Security Policy, a browser extension or a company network.
How to fix it
- If your site sends a
Content-Security-Policyheader, allow PlanWise’s addresses in it. The list is in Your own HTML. - Open the page in another browser with no extensions, and see whether the plan appears.
- If it fails on several devices, write to PlanWise support with the error text from the browser console.
Until the widget loads, the guest sees a link or the venue’s phone to book with.